An estimate is not the
first thing you need to do after an accident.
The first thing is to determine who will be paying for the damage. The
estimating process is always affected by the paying party and all insurance
companies have a different claim procedure. Because of this we can let you know
the most efficient way to handle your claim.
This can save you the time of running around getting multiple estimates
that are not necessary. Feel free to contact us if you have questions regarding
the process of the insurance company that will be assisting you with the cost
of repairs. Any of our staff members
will be able to help.
Do I have to take my vehicle to the collision
repair shop my insurance company chooses?
You do not have to take
your vehicle to an Auto Collison repair facility chosen by your insurance
company for repairs. Direct repair programs or preferred shops provided by an
insurance company are simply an option.
You may always choose to go to the Collison shop of your choice to have
your vehicle repaired just check with the insurance company to see who can
write a preliminary estimate for you before scheduling repairs.
Does Lents Body Shop work with all insurance
Although we are direct
repair with some insurance companies we do work with all insurance companies
for repairs. Insurance company guidelines vary but we know what it takes to
work with any insurance companies’ guidelines and insure that your vehicle gets
restored to pre-loss condition.
Do I need to acquire more than one estimate?
An insurance company cannot
require you to obtain more than one estimate. Some insurance companies may
require an independent appraiser or adjuster to write an initial preliminary
estimate to start the repair process. If
you are not sure if the insurance company you are working with does that please
call us for additional information and we would be happy to help you.
What if my insurance company has a photo app for
damage repair estimates?
Some insurance companies
are now using a photo app for a preliminary estimate. If you choose to do a
photo app estimate it will walk you through how and what pictures to take and
you will usually have a preliminary estimate within a few days. All you need to
do is bring the estimate they provide you to Lents Body Shop and we can schedule
your vehicle for repairs. After
disassembly we will contact your insurance company to get any additional damage